Description

Developing strong Food & Beverage (F&B) etiquette is an integral part of hospitality education, and the students of NIPS Institute of Hotel Management Shillong are actively gaining this expertise through practical, hands-on training sessions. The photograph captures a student confidently interacting with a guest, demonstrating essential service etiquettes such as order-taking, attentive communication, and guest engagement—skills that form the backbone of exceptional dining experiences.

During these training sessions, students learn the nuances of professional behaviour, including posture, grooming, courtesy, and precision in service delivery. They also become familiar with important operational aspects such as menu knowledge, sequence of service, guest preference handling, and maintaining a calm, welcoming disposition in fast-paced environments.

Such immersive exposure allows students to build confidence, refine their interpersonal abilities, and understand the standards expected in restaurants, hotels, cafés, and luxury dining establishments. By combining theoretical understanding with practical demonstration, NIPS Shillong ensures its students are well-prepared to excel in the competitive world of hospitality.